Program manager + systems thinker + visual thinker. Service design modelling for better team workflows and customer outcomes.
Curious analyst by nature. Humanist at heart. Sketchnote nerd.
Interests: [url=https://mastodon.social/tags/servicedesign]#servicedesign[/url] [url=https://mastodon.social/tags/customerexperience]#customerexperience[/url] [url=https://mastodon.social/tags/employeeexperience]#employeeexperience[/url] [url=https://mastodon.social/tags/businessdesign]#businessdesign[/url] [url=https://mastodon.social/tags/organizationaldesign]#organizationaldesign[/url] [url=https://mastodon.social/tags/digitalanthropology]#digitalanthropology[/url] [url=https://mastodon.social/tags/ethnography]#ethnography[/url] [url=https://mastodon.social/tags/changemanagement]#changemanagement[/url] [url=https://mastodon.social/tags/informationarchitecture]#informationarchitecture[/url] [url=https://mastodon.social/tags/businesstransformation]#businesstransformation[/url] [url=https://mastodon.social/tags/digitaltransformation]#digitaltransformation[/url] [url=https://mastodon.social/tags/environment]#environment[/url] · Program manager + systems thinker + visual thinker. Service design modelling for better team workflows and customer outcomes.
Curious analyst by nature. Humanist at heart. Sketchnote nerd.
Interests: #servicedesign #customerexperience #employeeexperience #businessdesign #organizationaldesign #digitalanthropology #ethnography #changemanagement #informationarchitecture #businesstransformation #digitaltransformation #environment